Return code: 1024 received when trying to add 2008 host to VOM

Problem

Unable to add 2008 host to VOM.

Error Message

Add Host Log

------------

Started [08/30/2010 10:57:22]

 

[08/30/2010 10:57:22] Performing pre-config checks

[08/30/2010 10:57:22] Executing: "C:\Program Files\Veritas\VRTSsfmh\bin\xdbadm.exe" -g -u HABDBSYNC -o "C:\ProgramData\Symantec\VRTSsfmcs\.odbc.ini" --database SFMdb3 --conf "C:\ProgramData\Symantec\VRTSsfmcs\conf"

[08/30/2010 10:57:22] Executing: "C:\Program Files\Veritas\VRTSsfmh\bin\xdbadm.exe" -g -u HABDBSYNC -o "C:\ProgramData\Symantec\VRTSsfmcs\.odbc.ini" --database SFMdb3 --conf "C:\ProgramData\Symantec\VRTSsfmcs\conf"

[08/30/2010 10:57:22] Checking input parameters

[08/30/2010 10:57:22] Contacting <HOST>

[08/30/2010 10:57:22] Executing: "C:\Program Files\Veritas\VRTSsfmh\bin\xprtlc.exe" -u nobody -l https://<HOST>:5634/world/getvitals

[08/30/2010 10:57:32] Output:

[08/30/2010 10:57:32] Return code: 1024

[08/30/2010 10:57:32] Could not contact host <HOST>

Cause

 

VRTSsfmh package is missing from 2k8 Pkgs folder.

Solution

Manually install the Managed host package.

1.       Go to http://go.symantec.com/vom
2.       Click on the Download Now button
3.       Accept the agreement and login with your account.
4.       Download the Managed Host file that matches your operating system.
5.       Install the package on the host and perform the Add Host operation in VOM

Applies To

Server 2008

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