Active file exclusion feature does not function in Backup Exec if no licenses for an agent are installed

Problem

Active file exclusion feature does not function in Backup Exec if no licenses for Agent (such as SQL, Exchange, SharePoint, Active Directory or Hyper-V) are installed, and "Backup Recommendations" appears in Job Log. (See Error.) 

Or

SQL server backup completes with a warning / exception

 The following backup set contain Microsoft SQL data. Symantec recommends that you install and use Backup Exec agent for Microsoft SQL to better manage your SQL data:

\\<ServerName>\D:

 

Error Message

[Messages for SQL in Job Log]

Backup Recommendations

The following backup sets contain Microsoft SQL data. Symantec recommends that you install and use the Backup Exec Agent for Microsoft SQL to better manage your SQL data:
   
[Messages for Exchange in Job Log]

Backup Recommendations

The following backup sets contain Microsoft Exchange data. Symantec recommends that you install and use the Backup Exec Agent for Microsoft Exchange to better manage your Exchange data:
 
 

 

Solution

This is by design. Please install licenses for Agent Options to better manage online-backups.

 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)