Duplicate backup completes with exception V-79-57344-33037 - Physical Volume Library Media not found."

Problem

A duplicate backup job to tape succeeds with the error "source backup set had completed with the following error/exceptions. V-79-57344-33037 - Physical volume library Media not found. "

 

Error Message

Source backup set had completed with following error/exceptions.

V-79-57344-33329 - Library - cleaning media was mounted.
V-79-57344-33300 - Library error - source location is empty.
V-79-57344-33332 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media.
 

Figure 1 
 

Cause

This error is caused by the source backup job having the error "Physical Volume Library Media not found" somewhere in its job history details within the Backup Exec database for a past run of the backup job.  When the duplicate job runs, it sees this error for the backup job in the database and reports it in the job log.

 

Solution

This issue is resolved in the following updates to Backup Exec. Please update to this version or higher to resolve this issue.
 

Backup Exec 2010 R3 Service Pack 3 - www.symantec.com/docs/TECH203157
Backup Exec 2012 Service Pack 2 - www.symantec.com/docs/TECH203155

 

 

 

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