V-79-57344-38743 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.

Problem

When attempting to backup the Backup Exec Media server through the Agent for VMware Virtual Infrastructure (AVVI), the job fails with the following error:

Error Message

Final error: 0xe0009757 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.
Final error category: Resource Errors

V-79-57344-38743 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.

Cause

This issue occurs when Backup Exec is installed on a virtual machine and is selected for backup via the Agent for VMware Virtual Infrastructure (AVVI).

Solution

To properly backup the Media Server, a Remote Agent backup will need to be done for this machine.

NOTE: Do not backup Media server using Agent for VMware Virtual Infrastructure (AVVI) or Hyper-V Agent. Instead backup using Remote agent for Windows systems as a separate backup job.

 

 

 

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