Backup Exec Administration Console (GUI) crashes when attempting to lock or unlock tape libraries

Problem

When attempting to run lock or unlock jobs against Exabyte or similar libraries, the Backup Exec GUI may crash

Error Message

"Index and length must refer to a location within the string. Parameter name: length"

Solution

 

This issue is resovled in Backup Exec 2010 R2 Hotfix (TECH159293). See Related Documents.


 

 


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