Cisco VCS cluster agent library errors

Problem

Cisco provided SubcriberManager, OnOnlyProcess and TimesTenRep agent resources can not be monitored by Veritas Cluster Server due to the following library errors.

Error Message


Can't locate ag_i18n_inc.pm in @INC (@INC contains: /opt/VRTSperl/lib/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 .) at TtOperations.pm line 46.
BEGIN failed--compilation aborted at TtOperations.pm line 46.

Can't locate ag_i18n_inc.pm in @INC (@INC contains: /opt/VRTSperl/lib/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 .) at /opt/VRTSvcs/bin/OnOnlyProcess/monitor line 45.
BEGIN failed--compilation aborted at /opt/VRTSvcs/bin/OnOnlyProcess/monitor line 45.
 

Cause

Symantec does not support 3rd party cluster agents. Customers with the above errors should contact Cisco to expext solution from them.

Preliminary instestigation by Symantec Technical Support found that the Cisco-provided agents may not include the Perl libraries we supplied with our product and that causes the Cisco agent not to be able to import some of the modules.

Solution

Customers with such issue should contact Cisco Support for updated agents.


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)