Backup Exec 2010 R2 revision 4164 Hotfix 138226

Problem

Backup Exec 2010 R2 revision 4164 Hotfix 138226

Solution

This Hotfix contains critical updates for Backup Exec 2010 R2 revision 4164 PDDE components.

Affected versions
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164 x64bit Media Servers
Backup Exec 2010 R2 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164 x64bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164 32bit Remote Administration Console
Backup Exec 2010 R2 revision 4164 x64bit Remote Administration Console
 
Prerequisites
 - Administrative privileges are required to install this hotfix.
 - Before installing this hotfix, Hotfix 140360 must be installed. It can be installed via Live Update or downloaded here: http://www.symantec.com/docs/TECH140360
 
Post requisites
 - A full backup is recommended after installing this hotfix.
 - A reboot of the media server and remote servers is required after the application of this hotfix.
 
Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187
 
Issues resolved  (See Related Documents at the end of this article)
 - If the Adamm service encounters a database connectivity error, it takes the OST devices offline.
 - Deduplication folder goes in use and crashes the job engine as job remains queued.
 - Errors in duplicate to tape job from dedup device. Job status is still successful and source job did not list any errors.
 - S_TF_NO_TAPE_PRESENT reported as final error on backup to deduplication folder.
 - Deduplication Option backup hangs in a loop creating reusable media for the deduplication folder.
 - After upgrading to R2, unable to create a new deduplication folder.
 - Dedupe store goes offline when the SQL Virtual Machine containing the BEDB is snapshot.
 - NDMP connection errors to RADA are causing OST drives to go offline effectively reducing concurrency.
 - Added an IO sync to ensure the data is persisted on disk when saving deduplication folder records.
 - Backup to a deduplication folder hangs if RAWS is not running on the remote server.
 - S_TF_NO_TAPE_PRESENT reported at start of job on backup to deduplication folder.
 - AVVI backup to Deduplication folder results in Error in PDVFS driver <ERR> pdvfs_send_po_list: MBPOaddList failed: 4
 - Duplicate job from deduplication folder to tape device crashes the Backup Exec Job Engine Server (Bengine.exe).
 - Backup Exec Server Service (Beserver.exe) crash in ServerConfigbo.cpp.
 - Added the thread ID in debug messages.
 - File GRT restores of AVVI from Incremental/Differential sets backed up to ‘Deduplication Storage’ fails with the error “0xe0009741 - Failed to mount one or more virtual disk images. Restores that use Granular Recovery Technology may not be available”.
  - Duplicate Policy goes to "Device Paused" rather than "Loading Media" and prevents jobs from running.
  .
 
Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.
 
 
File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
 
Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File NameFile VersionFile SizeDate Time
beimage.dll13.0.4164.1071,450,82410/28/201013:08:46
bengine.exe13.0.4164.10710,826,56810/28/201013:06:50
beserver.exe13.0.4164.10711,374,92010/28/201013:09:26
PDDE_initConfig.bat 36,73710/19/20106:19:02
pvlsvr.exe13.0.4164.1072,488,13610/28/201012:58:44
deviceio.dll0.0.5071.1071,045,83210/22/201018:14:54
idr\disk4\I386\deviceio.dl_0.0.5071.107482,11510/22/201018:14:48
idr\disk4\AMD64\deviceio.dl_0.0.5071.107578,72710/22/201018:14:54
Agents\RAWS32\Updates\RAWS324164RHF138226.msp 4,771,84011/2/201020:06:48
Agents\RAWSX64\Updates\RAWSx644164RHF138226.msp 6,352,38411/2/201020:37:56
Agents\SAP32\Updates\sapr3324164RHF138226.msp 1,332,73610/28/201017:05:58
Agents\SAPX64\Updates\sapr3x644164RHF138226.msp 1,480,19210/28/201017:06:08
crcollect.exe6.6.0.38044236,37610/19/20106:19:14
Crcontrol.exe6.6.0.3804446,93610/19/20106:19:16
Crfp.exe6.6.0.3804422,36010/19/20106:19:16
crstats.exe6.6.0.3804422,87210/19/20106:19:18
Dbutil.exe6.6.0.38044492,88810/19/20106:19:18
dcr.dll6.6.0.38044559,96010/19/20106:19:20
dcrA.dll6.6.0.38044544,60010/19/20106:19:22
Dcscan.exe6.6.0.380441,603,92810/19/20106:19:22
dct.dll6.6.0.38044427,86410/19/20106:19:24
delayscan.exe6.6.0.3804450,00810/19/20106:19:24
dsiddel.exe6.6.0.38044239,96010/19/20106:19:26
espluginA.dll6.6.0.3804424,40810/19/20106:19:26
filedel.exe6.6.0.3804433,11210/19/20106:19:28
fileget.exe6.6.0.3804427,48010/19/20106:19:28
fileput.exe6.6.0.3804434,13610/19/20106:19:30
genpo.exe6.6.0.3804425,94410/19/20106:19:32
libstspipd.dll6.6.0.38044212,31210/19/20106:19:34
metab.dll6.6.0.38044153,43210/19/20106:19:34
metabA.dll6.6.0.38044151,38410/19/20106:19:36
nstpack.exe6.6.0.380441,455,44810/19/20106:19:36
pd.dll6.6.0.38044236,88810/19/20106:19:38
pdA.dll6.6.0.38044254,29610/19/20106:19:40
pdcfg.exe6.6.0.3804435,16010/19/20106:19:44
pddeDR.exe6.6.0.3804416,21610/19/20106:19:44
pdregister.exe6.6.0.38044109,91210/19/20106:19:50
PDVFSService.exe6.6.0.38044268,12010/19/20106:19:56
Rep.dll6.6.0.38044206,68010/19/20106:20:00
reroute.exe6.6.0.3804430,04010/19/20106:20:00
Revision.txt 31610/19/20103:56:48
spad.exe6.6.0.380441,153,36810/19/20106:20:02
spadb.exe6.6.0.38044721,75210/19/20106:20:04
spauser.exe6.6.0.38044802,13610/19/20106:20:04
spextract.exe6.6.0.380441,616,72810/19/20106:20:06
Splogscan.exe6.6.0.38044235,35210/19/20106:20:06
spoold.exe6.6.0.380441,561,94410/19/20106:20:08
DE\BackupExec.UI.Data.resources.dll13.0.4164.107185,67210/28/201017:27:58
ES\BackupExec.UI.Data.resources.dll13.0.4164.107193,86410/28/201017:30:02
FR\BackupExec.UI.Data.resources.dll13.0.4164.107218,44010/28/201017:27:28
IT\BackupExec.UI.Data.resources.dll13.0.4164.107193,86410/28/201017:30:06
JA\BackupExec.UI.Data.resources.dll13.0.4164.107210,24810/28/201017:25:28
KO\BackupExec.UI.Data.resources.dll13.0.4164.107197,96010/28/201017:32:20
PT\BackupExec.UI.Data.resources.dll13.0.4164.107177,48010/28/201017:34:22
RU\BackupExec.UI.Data.resources.dll13.0.4164.107210,24810/28/201017:34:38
ZH-CHS\BackupExec.UI.Data.resources.dll13.0.4164.107189,76810/28/201017:25:50
ZH-CHT\BackupExec.UI.Data.resources.dll13.0.4164.107185,67210/28/201017:32:32
BackupExec.UI.Data.dll13.0.4164.1073,204,42410/28/201013:19:24
ipvlapi.dll13.0.4164.107200,00810/28/201012:58:32
pdvfs.dll6.6.0.38044278,87210/19/20106:19:52
PDVFSControl.exe6.6.0.3804477,65610/19/20106:19:52
PDVFSNP.dll6.6.0.3626384,31210/19/20106:19:54
PDVFSProtocol.dll6.6.0.38044160,08810/19/20106:19:54
puredisk.dll6.6.0.38044634,71210/19/20106:19:58
%windir%\System32\Drivers\pdfsd.sys6.6.0.4527673,26411/1/201018:56:52
Agents\ralus4164HF138226.tar.gz 2,057,51310/27/201021:34:54
pdlibxml2.dll 1,470,80810/19/20106:19:48
 
Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default) 
File NameFile VersionFile SizeDate Time
beimage.dll13.0.4164.107987,46410/28/201012:13:40
bengine.exe13.0.4164.1076,568,26410/28/201012:13:26
beserver.exe13.0.4164.1077,791,43210/28/201012:14:52
pvlsvr.exe13.0.4164.1071,835,84810/28/201012:08:34
deviceio.dll0.0.5071.107804,16810/22/201018:14:48
idr\disk4\I386\deviceio.dl_0.0.5071.107482,11510/22/201018:14:48
idr\disk4\AMD64\deviceio.dl_0.0.5071.107578,72710/22/201018:14:54
Agents\RAWS32\Updates\RAWS324164RHF138226.msp 4,771,84011/2/201017:06:48
Agents\RAWSX64\Updates\RAWSx644164RHF138226.msp 6,352,38411/2/201017:37:56
Agents\SAP32\Updates\sapr3324164RHF138226.msp 1,332,73610/28/201014:05:58
Agents\SAPX64\Updates\sapr3x644164RHF138226.msp 1,480,19210/28/201014:06:08
dcr.dll6.6.0.38044451,92810/19/20105:22:26
dct.dll6.6.0.38044349,52810/19/20105:22:30
libstspipd.dll6.6.0.38044193,88010/19/20105:22:42
metab.dll6.6.0.38044140,63210/19/20105:22:44
pd.dll6.6.0.38044218,45610/19/20105:22:48
pdregister.exe6.6.0.3804487,38410/19/20105:23:00
PDVFSService.exe6.6.0.38044185,68810/19/20105:23:08
DE\BackupExec.UI.Data.resources.dll13.0.4164.107185,67210/28/201017:27:58
ES\BackupExec.UI.Data.resources.dll13.0.4164.107193,86410/28/201017:30:02
FR\BackupExec.UI.Data.resources.dll13.0.4164.107218,44010/28/201017:27:28
IT\BackupExec.UI.Data.resources.dll13.0.4164.107193,86410/28/201017:30:06
JA\BackupExec.UI.Data.resources.dll13.0.4164.107210,24810/28/201017:25:28
KO\BackupExec.UI.Data.resources.dll13.0.4164.107197,96010/28/201017:32:20
PT\BackupExec.UI.Data.resources.dll13.0.4164.107177,48010/28/201017:34:22
RU\BackupExec.UI.Data.resources.dll13.0.4164.107210,24810/28/201017:34:38
ZH-CHS\BackupExec.UI.Data.resources.dll13.0.4164.107189,76810/28/201017:25:50
ZH-CHT\BackupExec.UI.Data.resources.dll13.0.4164.107185,67210/28/201017:32:32
BackupExec.UI.Data.dll13.0.4164.1073,204,42410/28/201012:18:30
ipvlapi.dll13.0.4164.107170,82410/28/201012:08:24
pdvfs.dll6.6.0.38044263,51210/19/20105:23:04
PDVFSControl.exe6.6.0.3804466,90410/19/20105:23:04
PDVFSNP.dll6.6.0.3626375,09610/19/20105:23:06
PDVFSProtocol.dll6.6.0.38044124,24810/19/20105:23:06
puredisk.dll6.6.0.38044484,69610/19/20105:23:10
%windir%\System32\Drivers\pdfsd.sys6.6.0.4527657,39211/1/201019:00:26
Agents\ralus4164HF138226.tar.gz 2,057,51310/27/201018:34:54
 
Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default) 
File NameFile VersionFile SizeDate Time
\raws\dcr.dll6.6.0.38044559,96010/19/20109:19:20
\raws\dct.dll6.6.0.38044427,86410/19/20109:19:24
\raws\libstspipd.dll6.6.0.38044212,31210/19/20109:19:34
\raws\metab.dll6.6.0.38044153,43210/19/20109:19:34
\raws\pd.dll6.6.0.38044236,88810/19/20109:19:38
\raws\deviceio.dll0.0.5071.1071,045,83210/22/201021:14:54
\raws\pdregister.exe6.6.0.38044109,91210/19/20109:19:50
\raws\pdvfs.dll6.6.0.38044278,87210/19/20109:19:52
\raws\PDVFSControl.exe6.6.0.3804477,65610/19/20109:19:52
\raws\PDVFSNP.dll6.6.0.3804484,31210/19/20109:19:54
\raws\PDVFSService.exe6.6.0.38044268,12010/19/20109:19:56
\raws\puredisk.dll6.6.0.38044634,71210/19/20109:19:58
\raws\PDVFSProtocol.dll6.6.0.38044160,08810/19/20109:19:54
\raws\pdlibxml2.dll 1,470,80810/19/20109:19:48
%windir%\system32\drivers\pdfsd.sys6.6.0.4527673,26411/1/201021:56:52
 
 
Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default) 
File NameFile VersionFile SizeDate Time
\raws\dcr.dll6.6.0.38044451,92810/19/20108:22:26
\raws\dct.dll6.6.0.38044349,52810/19/20108:22:30
\raws\libstspipd.dll6.6.0.38044193,88010/19/20108:22:42
\raws\metab.dll6.6.0.38044140,63210/19/20108:22:44
\raws\pd.dll6.6.0.38044218,45610/19/20108:22:48
\raws\deviceio.dll0.0.5071.107804,16810/22/201021:14:48
\raws\pdregister.exe6.6.0.3804487,38410/19/20108:23:00
\raws\pdvfs.dll6.6.0.38044263,51210/19/20108:23:04
\raws\PDVFSControl.exe6.6.0.3804466,90410/19/20108:23:04
\raws\PDVFSNP.dll6.6.0.3804475,09610/19/20108:23:06
\raws\PDVFSService.exe6.6.0.38044185,68810/19/20108:23:08
\raws\puredisk.dll6.6.0.38044484,69610/19/20108:23:10
\raws\PDVFSProtocol.dll6.6.0.38044124,24810/19/20108:23:06
\raws\pdlibxml2.dll 973,14410/19/20108:23:00
%windir%\system32\drivers\pdfsd.sys6.6.0.4527657,39211/1/201022:00:28

 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)