Backup jobs fail if the Hotadd transport mode is selected when using ESX 4.1

Problem

Agent for VMware Virtual Infrastructure (AVVI) based backup jobs fail if the Hotadd transport mode is selected when backing up virtual machines on ESX 4.1

Error Message

Unable to open a disk of the virtual machine.

 

Cause

Backup Exec 2010 R2 does not support the “Hotadd” transport mode for backups with ESX 4.1.

 

 

Solution

 

Select a different transport mode in the backup job properties (ie: SAN or nbd) or upgrade to Backup Exec 2010 R3 or above.

 

 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)