Exchange backup fails with not validated or failed validation for Exchange 2007 or Exchange 2010

Exchange backup fails with not validated or failed validation for Exchange 2007 or Exchange 2010

  • Article ID:100002563
  • Last Published:
  • Product(s):NetBackup

Problem

When performing a snapshot backup a failed validation error is reported for some or all Databases.

Error Message

bpbkar log:
10:05:08.349 PM: [22312.7312] <2> ov_log::V_GlobalLog: WRN - ubsBpfisPerformValidation():RegOpenKeyEx() failed (err=0x2)
1:12:31.872 AM: [22312.7312] <2> exchange_shadowcopy_access::V_Read_FI_File(): ERR - ReadFile(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy145\mailbox1\mailbox.edb<file:///\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy145\mailbox1\mailbox1.edb>) failed (error = 21), size = 16384, size read = 0, remaining size = 77431836434
1:12:31.904 AM: [22312.7312] <2> tar_base::V_vTarMsgW: ERR - failure reading file: Microsoft Information Store:\mailbox1\Database (BEDS 0x0: )
1:12:31.904 AM: [22312.7312] <2> ov_log::V_GlobalLog: ERR - endChksgfilesCCheck:ErrTerm() failed with error code -106.
1:12:31.904 AM: [22312.7312] <2> exchange_shadowcopy_access::V_CloseForRead(): ERR - consistency check failed for 'Microsoft Information Store:\mailbox1\'
1:12:31.904 AM: [22312.7312] <2> tar_base::V_vTarMsgW: WRN - Exchange Validation for 'Microsoft Information Store:\mailbox1\' failed.  Please refer to the backup and application event logs for more details.
1:12:31.904 AM: [22312.7312] <2> ov_log::V_GlobalLog: ERR - endChksgfilesCCheck:ErrTerm() failed with error code -1029.
 
Application log from Event Viewer:
 
Error 17/07/2010 01:12:31 Storage Group Consistency Check 401 Termination Instance 1: The physical consistency check has completed, but one or more errors were detected. The consistency check has terminated with error code of -106 (0xffffff96).
 
Error 17/07/2010 01:12:31 Storage Group Consistency Check 403 Termination Instance 1: The physical consistency check successfully validated 5767798 out of 8130832 pages of database '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy145\mailbox1\mailbox1.edb'. Because some database pages were either not validated or failed validation, the consistency check has been considered unsuccessful.
 
Information 16/07/2010 22:05:08 Storage Group Consistency Check 100 Initialization Instance 1: A physical consistency check has been successfully initiated. Database '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy145\mailbox1\mailbox1.edb' and the transaction log files in '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy144\mailbox1logs'  with a base name of 'E08' will be validated.

Solution

Increase the VSS quota size under properties for the drive and the Shadow Copies tab. Highlight the drive, select settings and either set it to "No limit" or increase the size to a number that will be sufficient for the backup. 


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