FalconStor VTL is detected as a Physical Library instead of a Virtual Tape Library (VTL) and causes Library Expansion Option (LEO) errors

Problem

FalconStor VTL is detected as a Physical Library instead of a Virtual Tape Library (VTL) and causes Library Expansion Option (LEO) errors

 

Error Message

This server is licensed to support 0 tape drives in robotic libraries. However, the number of tape drives currently in use exceeds the license. Additional Library Expansion Options must be purchased or disable 4 tape drives. Please refer to product documentation for more information.

 

Solution

This issue is resolved with the below Driver package.
 
NOTE: After installing the below driver package the FalconStor VTL must be deleted from the Backup Exec Devices tab and Backup Exec Services cycled after deletion so the device can be detected properly
 
Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer)
 
 

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