Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk.

Problem

Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk.

Cause

This issue can occur after running the FSA Cluster Configuration to add the Enterprise Vault resource to the cluster group when the resource group on the Windows 2008 file server contains a disk that has been initialized using GPT rather than MBR. GPT is recommended for disks that are 2 TB or larger. The resource group will not fail over properly and performance in the cluster console may be degraded.
 

Workaround
Remove the Enterprise Vault FSA resource from the group and configure a Generic Service resource for each of the Enterprise Vault Services:

  • Enterprise Vault File Blocking Service
  • Enterprise Vault File Collector Service
  • Enterprise Vault File Placeholder Service

NOTE: FSA Reporting will not work properly without the Enterprise Vault FSA resource installed.

Solution

This issue is resolved in the following release:

Enterprise Vault 9.0.2 - Release Details
http://www.symantec.com/docs/TECH147777


Enterprise Vault 10.0 - Release Details
http://www.symantec.com/docs/TECH141422


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