An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently.

Problem

An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently.

Cause

Workaround:

There are several means of working around this issue:

1. The toolbar box can be removed from within outlook itself.

2. You can also reset the Toolbar to remove the issue via:
View > Toolbars > Customize > Highlight Standard > Click Reset

3. Running ResetEVClient will also resolve the issue.

Solution

Symantec Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article. 

There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com.

Terms of use for this information are found in Legal Notices.

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