Jobs appear as ''Ready; Job destination does not contain any eligible devices'' in the Job Monitor even though drives are available.

Problem

Jobs appear as ''Ready; Job destination does not contain any eligible devices'' in the Job Monitor even though drives are available.

 

Error Message

Status of the backup job shows as: "Ready; Job destination does not contain any eligible devices"

  

 

Cause

This may occur if the device is not online.

 

Solution

  1. Restart all Backup Exec Services to make sure the targeted device is online.
  2. Make sure the targeted device is enabled, if the devices is not enabled  then right click on the device and select Enable.
  3. Make sure the device is not in puased state, if the device is in paused then right click and unpause it.
If the Device does not automatically switch to online status, right click and enable online.
 
Note: This will result in the backup job to immediately start running. 
 

Terms of use for this information are found in Legal Notices.

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