Backups of Templates fail with: final error: 0xe000958b - selected transport mode unsupported by current setup. final error category: resource errors

  • Article ID:100001923
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Problem

Backups of Templates fail with: final error: 0xe000958b - selected transport mode unsupported by current setup. final error category: resource errors

Cause

This error will occur if the job has SAN transport mode only selected, and only fails on Templates. SAN based backups can only run as snapshots, and snapshots of Templates cannot be performed. Templates can only be backed up via NBD.

Solution

Workaround:
In the job properties, go to the VMware tab. Select SAN, and move it to the top of the list of transport modes, then select and move NBD under it. (See image below) This will force SAN based backups for resources that support them, and NBD for resources that do not support SAN.

 

 

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