BUG REPORT: NetBackup exits with status 84 when performing VMWare VCB backups to a PDDO storage unit.

Problem

BUG REPORT: NetBackup exits with status 84 when performing VMWare VCB backups to a PDDO storage unit.

Error Message

media write error

Solution

Overview:
NetBackup exits with status 84 when performing VMWare VCB backups to a PDDO storage unit.

bptm logs:
09:03:39.826 [6552.5944] <16> pdserver.domain.com: write_special_buf fbu_scan_buf failed : software error
09:03:39.826 [6552.5944] <16> pdserver.domain.com: write_unknown_len_buf error exit (0 0x1 2060022:software error)


Workaround:
If a formal resolution is not available or cannot be applied, please contact Technical Services, referencing this technote and Etrack 1857651 to discuss an Emergency Fix.


Resolution:
This issue is currently scheduled to be addressed in the following versions:
- PureDisk Remote Office Edition 6.6.1.
- NetBackup Enterprise Server 7.0.1

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