List of DTrace processes and descriptions of each process responsibility.

Problem

Below is a list of DTrace processes and descriptions of each process responsibility. (Updated up to Enterprise Vault (EV) 11.0)

Solution

This list is to provide additional information for most processes available to Dtrace when troubleshooting functions and errors in Symantec Enterprise Vault (EV).

Note: The below list are references for processes available in EV 11.0 and previous versions.

EV Server:

 
ProcessDescription
Admin ServiceEV Admin Service (Check for Disk Space and Memory Usage)
AgentClientBrokerInterface between clients and server as well as Sync one mailbox. (Manual Requests [A2])
ArchivePointsActivity when running Archivepoints applet (archivepoints.exe) - FSA Archiving
ArchiveService\ArchiveTaskMailbox archiving, sync etc. (Processes mailbox and user requests)
AuditViewerWhen running the audit viewer applet (auditviewer.exe)
AuthServerPermission Checks when archiving and restoring.
AutoExchangeItems*Legacy (Not available in EV 8.0)
BootStrapperEV Powershell Snapin (EV 8.0)
CenteraPingCentera Ping utility (Centeraping.exe)
CenteraVerifyCentera Verify utility (CenteraVerify.exe)
ConfigurationPending
ConvertSvcUsed to convert Services into Tasks when upgrading to EV 6.0.
CustomRulesWrapperWorks with Custom Filters.
DeDuplicationCacheCOM Deduplication Cache Component
Deployment_ScannerRecords the running of Deployment Scanner.
DirectoryServiceManages requests for information to the directory database.
DVSSpyDVSSpy utility
DSSBrokerDiscovery Search Service Broker for Clearwell eDiscovery
EVArchivingReportGeneratorUsed during Exchange Mailbox Archiving to Generate Report
EvAzUtilRoles Based Administration (RBA) Configuration
EVClientAccessPolicySyncTaskEV11 - Client Access Provisioning task for Enterprise Vault Search.
EVConverterSandboxDocument conversion
EvConvertNT4PlaceholdersRun to convert NT4 placeholders to Windows 2000 reparse point style placeholders
EVDatabaseUpgraderEV Database Upgrader Utility
EVDominoExchangeMigrationThe main source for the EV Domino to Exchange migration tool
EVDominoExporterExports savesets to a Lotus Notes database.
EVDominoRetentionPlansCommand-line tool for saving retention plan configuration to the Directory DB
EVDuplicateCleanerEV Duplicate Cleaner
EVEARemovalUtilityA command line utility that removes Extended Attributes from files (FSA)
EventFilterControllerEvent Log Filter controller
EvExchangePolicySyncTaskEV Exchange Provisioning Task
EVExchangeWebServicesProxyUsed with EV Web Services Proxy
EvFileArcSvr\EvFsaArchivingTaskFSA Archive Task
EvFilePrnSvr\EvFsaPruningTaskFSA Pruning Process
EVFileSvrArcMngrUsed for restore, folder policy assignment and "perfmon" counter collection.
EvFsaBackupModeCommand line utility for setting the EV Placeholder Service into/out of backup mode
EvFsaCelerraDelOnDelTaskUsed when utilizing the Delete on Delete Function on a Celerra Device
EvFileSyncSvr\EvFsaSyncTaskFSA Synchronization process.
EVLotusDominoArchivingTaskMailbox Archiving Task for Lotus Domino
EVLotusDominoJournalTaskJournal Archiving Task for Lotus Domino
EVLotusDominoPolicySyncTaskMailbox Provisioning Task for Lotus Domino
EVLotusDominoProfileDocToolCommand-line tool for viewing/zapping the profile document in a Domino mailbox
EVMDSBuildTaskMetadata Store Build Task. Used with IMAP and fast browsing
EVMonitoringUsed to monitor Vault Stores information for EVOM
EVMoveArchiveTaskUsed for the Move Archive Process.
EvNetAppPHSvrLocal FSA Agent for remote NetApp filer.
EVPMEVPM script activity.(Enterprise Vault Policy Manager)
EVRightsUse EVrights.exe to grant user rights to users and groups from a command line or batch file
EVRunDllUsed during running of EV Configuration Wizard.
EVserviceUsed for startup and shutdown of services in scripts.
EVSPSArcSvr\EvSharePointArchiveTaskSharepoint Archive Task functions
EVSPSArcSvcSharepoint Archive Service functions
EVStgFileMngrStorage File Manager Shell is the root process that manages all sub processes and threads
EVStgOfflineOpnsStorage Offline Operations (Works with MigratorServer)
EVStorageQueueBrokerResponsible for allocating the work to the Storage Archive processes
EVTelemetryResponsible for collecting and reporting telemetry data
evsvrCurrent activity of EVSVR utility (EVSVR.exe)
ExportRetentionCategoriesUtility related to Data Classification Service (DCS)
EVSystemInfo*Legacy : Appears to have been replaced by Deployment Scanner Process (File gathering utility)
EVTaskGuardianControls the Tasks, starts tasks per schedule.
EVUpdatePlaceholderFormatRepairs the placeholders to reflect the original size, not 0KB.
ExportArchiveWizardExports archives from within the Administration Console
ForceMonitoringUtilForceMonitoringUtil Application forces Monitoring to run on an EV Server
FSAReportingConfigUtilityFSA Reporting Config Utility activity
FSAReportingServiceFSA Reporting Scanning activity
FSAReportingUtilityFSA Reporting Scanning activity
FSAReportingWebServiceConfigConfigures the FSA Reporting Web Services
FSARunNowFSARunNow Utility (FSARunNow.exe)
FSASummaryMigratorFSA update utility
FSAUndeleteFSA Undelete utility. See HOWTO57575 for details
FSAUtilityFSAUtility application (FSAUtility.exe)
IMAPNotificationEmailViewerIMAP notification email viewer utility
IMAPServerIMAP server process
IndexBrokerManages the IndexServer processes, finds and mounts Index Volumes needed for processing
IndexCheckIndexCheck utility (Indexcheck.exe)
IndexServerDeals with adding, deleting and searching for items from Alta Vista indexes
inetinfoIIS Admin Service Helper (Not usually needed to be Dtraced)
JournalMailboxManagerGets details of the Journal Mailboxes with Monitoring Web App.
JournalService\JournalTaskJournal Archiving Task operations
MigratorServerServer-Side PST Migrations and Content Cache (Vault Cache) activity on server
mmcMain EV administration console.
Monitoring AgentOperations Manager Monitoring Agent which gathers EV Server information for EVOM
MonitoringConfigUtilityUsed to install and upgrade the EnterpriseVaultMonitoring Database
MonitoringMiddleTierHow EVOM Web App communicates with the EVOM database (Integration of EVOM & Reporting)
MonitoringWebAppConfigEVOM Webapp Configuration
NSFMigratorNSF Mail Migrator (Import)
NSFMigratorServerCollects all the setting details required for migrating NSF files.
NTFSCenteraMigratorWhen using NTFS to Centera Migration process.
opensslopenSSL interactions.
PermissionsBrowserPermissions Browser applet (Permissionsbrowser.exe)
PstCollectorTaskPST Collector Task activity
PSTLocatorTaskPST Locator Task activity
PSTMigratorThis is the wizard UI it is NOT actually migrating the items.
PSTMigratorTaskClient-Side PST Migrator Task activity
PublicFolderService\PublicFolderTaskPublic Folder archiving
RetrievalService\RetrievalTaskRetrieval of items into mailbox (not viewing of items)
RtnFolderRetention Folder CLI
ShoppingServiceAdding/removing/updating Shopping Baskets
SiteManMonitoring Configuration Utility
StorageArchiveStoring of archive items onto disk.
StorageCrawlerReplacement for StorageReplayIndex. Used during reindexing
Storage DeleteDeletion of items as well as NTFS To Centera Migration
StorageFileWatchPost processing of items(into shortcuts) as well as collections (CAB and Centera)
StorageManagementOverall Management of Storage for creation of Vault Stores and Partitions
StorageOnlineOpnsViewing of archived items, Simple API
StorageReplayIndex*Legacy - Used during reindexing
StorageRestoreThe storage side of retrieving items so this gets the item from disk to pass to retrieval service.
StorageServerControls the Storage Service
TaskControllerCalled by TaskGuardian to start Task processing (Task Controller Service)
VaultConfigurationConfiguration Wizard used when configuring EV
w3wpIIS activity
  
+All other Executables


Accelerators (Compliance Accelerator[CA]\Discovery Accelerator [DA]):

 
ProcessDescriptionProduct
AcceleratorManagerManages and Launches the AcceleratorService.exeCA, DA
AcceleratorServiceProcess to control Remoting capabilities and control all Customer processingCA, DA
ADSynchroniserSynchronizes user information from Active Directory or Lotus DominoCA, DA
AnalyticsConversationAnalyserTaskControls the Discovery Accelerator Analytics Conversation Analysis processingDA
AnalyticsIngesterTaskControls the Discovery Accelerator Analytics ingestion processingDA
AnalyticsServerAppControls the Discovery Accelerator Analytics capabilityDA


File Server with File System Archiving Agent (FSA):

 
ProcessDescription
EvPlaceholderServiceFSA Placeholder services, called to created placeholders as well as when they are viewed.
FileScreenServiceFSA File Blocking services, called to block files according to policy


EV Reporting:

 
ProcessDescription
EVDeployReportsThe configuration utility that deploys EV Reports to the SQL Reporting installation
ReportingServicesServiceRenders the EVReports on SQL 2008, prior versions of SQL rely on the w3wp process


Client workstation with the EV Client Add-on:

 
ProcessDescription
ResetEVClientPerforms a number of housekeeping tasks in an attempt to fix common client problems


Enterprise Vault 10.0 64-bit Indexing:

For Dtracing EV 10.0 Indexing components, see http://www.symantec.com/docs/HOWTO56255 for further details.
 

ProcessDescription
EVIndexAdminServiceEV Indexing Admin Service - See HOWTO56312
EVIndexMoveTaskProcess for Moving an Index (Changing location)
EVIndexQueryServerProcess interacting with 64 Bit Indexing Engine for searching
EVIndexVerifyTaskProcess when performing a Verify on an Index 
EVIndexVolumesProcessorResponsible for pushing items to 64 Bit Indexing Engine 

EV Storage Queue (Storage Safety Copy):

For Dtracing EV 11.0 Storage Queue, it is required to to enable the following:

ArchiveTask
StorageOnlineOpns
EVStorageQueueBroker
StorageArchive 

Note: Additional processes may be added or current processes may be changed with newer versions of Enterprise Vault so this list may not be complete.

 

 


Terms of use for this information are found in Legal Notices.

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