Local and remote resources are not displayed for backup selection

Problem

Local and Remote resources are not displayed for Backup selections.

Error Message

Connection with server failed. Hit <F5> to retry

 

 

 

Cause

Make sure the Backup Exec Service account is not added under:
Deny logon as a service
Deny logon as a batch

Solution

A. Make sure the Backup Exec services are started 

B. Backup Exec account must have the following rights:

Act as part of the operating system
Backup files and directories
Create a token object
Logon as a batch job (Windows 2008 only) 
Logon as a service
Manage auditing and security log
Restore files and directories
Take ownership of files and other objects


C.

1. Go to Tools - Backup Exec Services - Service Credentials - Enter the Service Credentials

 

2. Restart Backup Exec Services.
 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)