Backup Exec 2010 revision 2896 Hotfix 351400

  • Modified Date:
  • Article ID:000006835

Problem

Backup Exec 2010 revision 2896 Hotfix 351400

Solution

Summary
This hotfix contains recommended fixes for the Backup Exec SQL, Domino, and Exchange agents.  Also included is a fix for Encrypting File System (EFS) file backups.

Affected versions
Backup Exec 2010 revision 2896 32bit Media Servers
Backup Exec 2010 revision 2896 x64bit Media Servers
Backup Exec 2010 revision 2896 32bit Agent for Windows Servers
Backup Exec 2010 revision 2896 x64bit Agent for Windows Servers

Prerequisites
- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, hotfix 348284 must be installed. Hotfix 348284 can be obtained here:  https://www.veritas.com/support/en_US/article.TECH128298

Post requisites
- A full backup is recommended after installing this hotfix.

Download links
For 32bit Media servers: https://www.veritas.com/support/en_US/article.TECH136763 
For x64bit Media servers: https://www.veritas.com/support/en_US/article.TECH136764

Issue(s) resolved
Exchange Agent:
 - The duplicate backup job of an Exchange agent backup from disk to tape fails with an insufficient disk space error.   https://www.veritas.com/support/en_US/article.TECH136838
 - During a restore job of individual Exchange items, beremote.exe on the Exchange 2010 Client Access Server may crash. https://www.veritas.com/support/en_US/article.TECH130663
 - During an Exchange agent backup of Exchange 2010 the Backup Exec Remote Agent on the passive node of the DAG stops. https://www.veritas.com/support/en_US/article.TECH136829
- Restore of individual email messages from Granular Recovery Technology (GRT) enabled Exchange Information Store backup sets on tape fails with the error "Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again"  https://www.veritas.com/support/en_US/article.TECH135152

SQL Agent:
- The following error may occur when attempting a redirected restore of a SQL 2008 Database that had FILESTREAM enabled: A failure occurred restoring because the files cannot be replaced and no alternate location was specified.  https://www.veritas.com/support/en_US/article.TECH124342

Lotus Domino Agent:
 - The backup of Lotus Domino databases with extremely large numbers of associated NLO files fails with error 'Backup Exec cannot determine the NLO files that one or more Lotus Domino databases refer to'  https://www.veritas.com/support/en_US/article.TECH136835


Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. https://www.veritas.com/support/en_US/article.TECH58186


Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote:  https://www.veritas.com/support/en_US/article.TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File NameFile VersionFile SizeDateTime
\Agents\RAWS32\Install\Media\RANTOps.dll13.0.2896.507750,9205/27/201021:38:54
\Agents\RAWSX64\Install\Media\RANTOps.dll13.0.2896.5071,117,0005/28/20100:30:18
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\AgentSeqDlgs.dll13.0.2896.507304,4565/27/201021:37:14
\Agents\RAWS32\Install\AgentSeqDlgs.dll13.0.2896.507304,4565/27/201021:37:14
\Agents\RAWSX64\Install\AgentSeqDlgs.dll13.0.2896.507270,3365/28/20100:26:38
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:35:18
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
\Agents\RAWS32\Install\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:35:18
\Agents\RAWS32\Install\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
\Agents\RAWS32\Install\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
\Agents\RAWS32\Install\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
\Agents\RAWS32\Install\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
\Agents\RAWS32\Install\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
\Agents\RAWS32\Install\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
\Agents\RAWS32\Install\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
\Agents\RAWS32\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
\Agents\RAWS32\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
\Agents\RAWSX64\Install\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:35:18
\Agents\RAWSX64\Install\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
\Agents\RAWSX64\Install\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
\Agents\RAWSX64\Install\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
\Agents\RAWSX64\Install\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
\Agents\RAWSX64\Install\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
\Agents\RAWSX64\Install\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
\Agents\RAWSX64\Install\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
\Agents\RAWSX64\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
\Agents\RAWSX64\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\BeSeqDlgs.dll13.0.2896.5081,602,8886/11/201019:15:02
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\DE\BeSeqDlgs.resources.dll13.0.2896.508410,9526/4/201017:12:56
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\ES\BeSeqDlgs.resources.dll13.0.2896.508406,8566/4/201017:15:40
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\FR\BeSeqDlgs.resources.dll13.0.2896.508415,0486/4/201017:15:34
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\IT\BeSeqDlgs.resources.dll13.0.2896.508398,6644/1/20101:49:34
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\JA\BeSeqDlgs.resources.dll13.0.2896.508460,1044/1/20101:47:38
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\KO\BeSeqDlgs.resources.dll13.0.2896.508402,7604/1/20101:51:24
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\PT\BeSeqDlgs.resources.dll13.0.2896.508398,6644/1/20101:56:08
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\RU\BeSeqDlgs.resources.dll13.0.2896.508537,9284/1/20101:53:04
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\ZH-CHS\BeSeqDlgs.resources.dll13.0.2896.508349,5124/1/20101:44:28
%windir%\Installer\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\ZH-CHT\BeSeqDlgs.resources.dll13.0.2896.508349,5124/1/20101:53:18
bedscomn.dll13.0.2896.126395,5927/14/201012:24:38
BEDSMBox.dll13.0.2896.126555,3367/14/201012:24:36
bedsnote.dll13.0.2896.126866,1207/2/201020:17:20
bedsnt5.dll13.0.2896.1261,726,2807/14/201012:24:52
bedssql2.dll13.0.2896.126652,6167/2/201020:17:38
\Agents\RAWS32\Updates\RAWS322896RHF351400.msp 3,189,2487/15/201018:52:10
\Agents\RAWSX64\Updates\RAWSx642896RHF351400.msp 4,504,0647/15/201018:51:56
\Agents\SAP\Updates\sapr32896RHF351400.msp 2,469,3767/15/201018:13:28
\Agents\SAPX64\Updates\sapr32896RHF351400.msp 3,446,2727/15/201018:13:34
bedsxese.dll13.0.2896.126363,3367/15/201017:07:54
     



Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File NameFile VersionFile SizeDateTime
\Agents\RAWS32\Install\Media\RANTOps.dll13.0.2896.507750,9205/27/201021:38:54
\Agents\RAWSX64\Install\Media\RANTOps.dll13.0.2896.5071,117,0005/28/20100:30:18
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\AgentSeqDlgs.dll13.0.2896.507270,3365/28/20100:26:38
\Agents\RAWS32\Install\AgentSeqDlgs.dll13.0.2896.507304,4565/27/201021:37:14
\Agents\RAWSX64\Install\AgentSeqDlgs.dll13.0.2896.507270,3365/28/20100:26:38
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:35:18
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
\Agents\RAWS32\Install\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20107:35:18
\Agents\RAWS32\Install\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
\Agents\RAWS32\Install\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
\Agents\RAWS32\Install\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
\Agents\RAWS32\Install\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
\Agents\RAWS32\Install\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
\Agents\RAWS32\Install\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
\Agents\RAWS32\Install\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
\Agents\RAWS32\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
\Agents\RAWS32\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
\Agents\RAWSX64\Install\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20107:35:18
\Agents\RAWSX64\Install\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
\Agents\RAWSX64\Install\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
\Agents\RAWSX64\Install\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
\Agents\RAWSX64\Install\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
\Agents\RAWSX64\Install\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
\Agents\RAWSX64\Install\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
\Agents\RAWSX64\Install\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
\Agents\RAWSX64\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
\Agents\RAWSX64\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\BeSeqDlgs.dll13.0.2896.5081,602,8886/11/201019:27:04
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\DE\BeSeqDlgs.resources.dll13.0.2896.508410,9526/4/201017:12:56
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\ES\BeSeqDlgs.resources.dll13.0.2896.508406,8566/4/201017:15:40
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\FR\BeSeqDlgs.resources.dll13.0.2896.508415,0486/4/201017:15:34
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\IT\BeSeqDlgs.resources.dll13.0.2896.508398,6644/1/20101:49:34
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\JA\BeSeqDlgs.resources.dll13.0.2896.508460,1044/1/20101:47:38
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\KO\BeSeqDlgs.resources.dll13.0.2896.508402,7604/1/20101:51:24
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\PT\BeSeqDlgs.resources.dll13.0.2896.508398,6644/1/20101:56:08
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\RU\BeSeqDlgs.resources.dll13.0.2896.508537,9284/1/20101:53:04
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\ZH-CHS\BeSeqDlgs.resources.dll13.0.2896.508349,5124/1/20101:44:28
%windir%\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\ZH-CHT\BeSeqDlgs.resources.dll13.0.2896.508349,5124/1/20101:53:18
x86\bedscomn.dll13.0.2896.126395,5927/14/201012:24:38
bedscomn.dll13.0.2896.126543,0487/14/201012:28:00
bedsmbox.dll13.0.2896.126758,6007/14/201012:27:56
bedsnote.dll13.0.2896.1261,086,7927/2/201020:30:48
bedsnt5.dll13.0.2896.1262,348,8727/14/201012:28:06
bedssql2.dll13.0.2896.126937,2887/2/201020:31:08
BEExch2007Component.dll13.0.2896.126107,8487/2/201020:26:22
ManagedRemSrv.dll1.0.0.126107,8487/15/201017:09:22
remmanagedproxy.dll1.0.0.12634,1207/15/201017:08:54
\Agents\RAWS32\Updates\RAWS322896RHF351400.msp 3,189,2487/15/201021:52:10
\Agents\RAWSX64\Updates\RAWSx642896RHF351400.msp 4,504,0647/15/201021:51:56
\Agents\SAP\Updates\sapr32896RHF351400.msp 2,469,3767/15/201021:13:28
\Agents\SAPX64\Updates\sapr32896RHF351400.msp 3,446,2727/15/201021:13:34
bedsxese.dll13.0.2896.126865,6087/15/201017:08:24
EWSUtil.dll13.0.2896.12681,7367/2/201020:30:48
     

 

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
File NameFile VersionFile SizeDateTime
\raws\bedscomn.dll13.0.2896.126395,5927/14/201012:24:38
\raws\BEDSMBox.dll13.0.2896.126555,3367/14/201012:24:36
\raws\bedsnote.dll13.0.2896.126866,1207/2/201020:17:20
\raws\bedsnt5.dll13.0.2896.1261,726,2807/14/201012:24:52
\raws\bedssql2.dll13.0.2896.126652,6167/2/201020:17:38
\raws\bedsxese.dll13.0.2896.126363,3367/15/201017:07:54
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\AgentSeqDlgs.dll13.0.2896.507304,4565/27/201021:37:14
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\DE\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:35:18
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\ES\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:39:36
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\FR\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:41:26
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\IT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:45:50
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\JA\AgentSeqDlgs.resources.dll13.0.2896.50754,6005/28/20104:35:06
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\KO\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:47:40
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\PT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:55:48
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\RU\AgentSeqDlgs.resources.dll13.0.2896.50758,6965/28/20104:49:06
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.2896.50746,4085/28/20104:35:16
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.2896.50750,5045/28/20104:42:56
%windir%\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\Media\RANTOps.dll13.0.2896.507750,9205/27/201021:38:54
     



Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
File NameFile VersionFile SizeDateTime
\raws\x86\bedscomn.dll13.0.2896.126395,5927/14/201015:24:38
\raws\bedscomn.dll13.0.2896.126543,0487/14/201015:28:00
\raws\bedsmbox.dll13.0.2896.126758,6007/14/201015:27:56
\raws\bedsnote.dll13.0.2896.1261,086,7927/2/201023:30:48
\raws\bedsnt5.dll13.0.2896.1262,348,8727/14/201015:28:06
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