Upgrade of Secondary SSO Server fails with error "Unable to verify if 'Primary Server' is a valid SAN primary server because of a failed connection."

Problem

Upgrade of Secondary SSO Server fails with the following error

 

Error Message

Unable to verify if 'Primary Server' is a valid SAN primary server because of a failed connection. Verify that 'Primary server' is available and that you are logged on with the administrative privileges.

 

Cause

This error may be observed when the "Remote Registry" service is not running on the Primary SSO server.

 

Solution

Start the "Remote Registry" service on the Primary SSO server and re-run the installation on Secondary SSO server.

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