"Warning - There is a problem with the robotic arm" alert occurs when Backup Exec attempts to communicate with a robotic library

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Problem

"Warning - There is a problem with the robotic arm" alert occurs when Backup Exec attempts to communicate with a robotic library

Solution


Contact the tape hardware manufacturer to further diagnose and resolve this issue.

 

Related Articles

How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s).

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