Microsoft cluster service fails when using a Volume Manager Disk group as quorum

Article: 100001068
Last Published: 2013-08-13
Ratings: 0 0
Product(s): InfoScale & Storage Foundation

Problem

Microsoft cluster service fails when using a Volume Manager Disk group as quorum after installation of Service Pack 1 for Storage Foundation for Windows (SFW) 5.1

Error Message

ERR Volume Manager Disk Group : LDM_RESOnlineThread: CheckQuorumPath() failed! dwStatus = 1008

Cause

On Windows Server 2003, the cluster service may terminate on startup with the following entries logged to the Microsoft Cluster.log file.

ERR  Volume Manager Disk Group <Quorum>: LDM_RESOnlineThread: CheckQuorumPath() failed! dwStatus = 1008.
INFO Volume Manager Disk Group <Quorum>: LDM_RESOnlineThread: RESOURCE IS PUT ONLINE SUCCESSFULLY
[RM] Exception. Code = 0xc0000005, Address = 0x0000000077EE5172
[RM] Exception parameters: 0, 46, 0, 11c
[RM] GenerateMemoryDump: Start memory dump to file C:\WINDOWS\Cluster\resrcmon.dmp

On Windows Server 2008, this issue may appear as a failure to online quorum resources with the following logged to the Cluster.log file:

ERR  Volume Manager Disk Group <Quorum>: LDM_RESOnlineThread: CheckQuorumPath() failed! dwStatus = 1008.
INFO Volume Manager Disk Group <Quorum>: LDM_RESOnlineThread: RESOURCE IS PUT ONLINE SUCCESSFULLY
ERR  Volume Manager Disk Group <Quorum>: LDM_RESOnlineThread: *** Unable to create MountVolumeInfo !
[RM] RmpSetResourceStatus, Posting state 2 notification for resource <Quorum>
INFO Volume Manager Disk Group <Quorum>: LDM_RESOnlineThread: <<< Exiting LDM_RESOnlineThread
 

Solution

WORKAROUND:
The cluster can be started with the /fq (fix quorum) option which will allow migration to a basic quorum.

RESOLUTION:
A fix for this issue is available from Veritas Enterprise Technical Support.  To obtain the private fix, please follow this URL:  https://sort.Veritas.com/patch/detail/3090

Applies To

  • Installation of Storage Foundation for Windows 5.1 Service pack 1
  • Quorum device controlled by a Volume Manager Disk Group

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