Backup of a non-clustered Microsoft Exchange 2007 resource fails with 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup

Problem

Backup of Microsoft Exchange 2007 fails with 'Cannot extract mailbox messages from the Exchange backup'

Error Message

Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup.

V-79-57344-759

 

 

Solution

1. Go to the Exchange backup job Properties
 
2. Select Microsoft Exchange under Settings.
 
3. Change the "High Availability Server (Exchange 2007 or later)" drop down to "Back up from the active copy only (job fails if not available)".
 

 
Note : This solution only applies to Microsoft Exchange 2007 which is NOT in a clustered environment.
 

 

 

 

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