Best practices for Backup Exec 2014/15 Agent for VMware


Best practices include tips and recommendations to help you effectively use the Backup Exec 2014/15 Agent for VMware. For more information about the Agent for VMware, see the Backup Exec Administrator's Guide.

General recommendations for using the Agent for VMware

  • Review the Backup Exec Software Compatibility List (SCL) to confirm that the applications that you want to back up are supported in this version of Backup Exec.

  • Perform a weekly full backup.

  • Back up to a disk-based storage device instead of to a tape storage device.

  • Ensure that only one VSS Provider is installed on guest virtual machines. The VMware VSS Provider and the Symantec VSS Provider cannot reside on the same guest virtual machine.

Best practices for selecting VMware data to back up

  • You cannot select individual drives, folders, and files from the virtual machines that appear when you expand VMware vCenter and ESX Servers.

  • Note that if you select the vCenter server or the ESX server as a backup resource, all virtual machines are backed up. For a recurring job, any virtual machines that you add after the job is created are included in the backup.

  • Note that if you select to back up the vCenter server or the ESX server, the backup job does not include the following:

    • Configuration files for the vCenter server or the ESX server

    • Physical Raw Disk Mapping (RDM) devices

    • Independent disks

Best practices for using Granular Recovery Technology (GRT) with the Agent for VMware

  • Install the Backup Exec Agent for Windows on any virtual machines on which you want to use Backup Exec's Granular Recovery Technology.

  • If you want to use GRT for some virtual machines, but not for others, set up jobs as follows:

    • For virtual machines that do not require GRT, create a backup job with all GRT options disabled.

    • For virtual machines that require GRT, create one of the following jobs:

      • For virtual machines that require file/folder GRT, but do not have SQL, Exchange, Active Directory, or SharePoint installed, create a backup job and select the option Use Backup Exec Granular Recovery Technology (GRT) to enable the restore of individual files and folders from virtual machines.

      • For virtual machines that require GRT for SQL, Exchange, Active Directory, or SharePoint, create a backup job and select the appropriate application GRT checkboxes. For example, to use GRT for Exchange, select the option Enable GRT for Microsoft Exchange databases and mailbox items on virtual machines. File/folder GRT can also be enabled in this job if you also require file/folder GRT. The Agent for Windows must be installed on the virtual machines that you include in this backup job. You must provide the appropriate credentials to access the virtual machines and the applications that reside on them.

    • For virtual machines that do not support GRT, such as Linux and Mac, create a separate backup job and deselect the four options to Enable GRT for <Microsoft application name> on virtual machines. If a virtual machine does not support GRT, but the options to enable application GRT are selected, the job will complete with exceptions.


    Do not include the same virtual machine in multiple backup jobs. If Agent-based backups are also being performed, schedule them so that they do not overlap with the GRT-enabled backups of the virtual machines.

  • To use GRT for individual items from Microsoft Active Directory, Exchange, SharePoint, or SQL, do the following:

    • Install VMware Tools on the guest virtual machine.

    • Install the Agent for Windows on the guest virtual machine. You must install the VMware Tools before you install the Agent for Windows.

    • Ensure that you have a valid license for each application that you want to protect.

    • Ensure that the credentials for the guest virtual machine are valid for the application you want to protect.

    • Use the same requirements for backing up Microsoft Exchange on a physical computer when you back up Exchange on a virtual machine.

Terms of use for this information are found in Legal Notices.



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