It is recommended to be connected to the console (Session ID=0) of the server during the Storage Foundation for Windows (SFW) installation or during SFW Rollup Patch / Maintenance Pack / Service Pack installations.
With Microsoft Remote Desktop, connect to the console by using the correct "/admin" or "/console" switches (mstsc.exe /admin or mstsc.exe /console) depending on the Remote Desktop Client (RDC) version being used.
The Remote Desktop Client (RDC) 6.1 no longer uses the "/console" switch to connect to the session 0. The "/admin" switch (mstsc.exe /admin) should be used instead.
RDC 6.1 is included with the following operating systems:
•Windows Server 2008
•Windows Vista Service Pack 1 (SP1) and later
•Windows XP Service Pack 3 (SP3) and later
You can type “mstsc /?” to see if the /admin option has to be used for the console (see image1 as below):
Image1: Remote Desktop Connection Usage
To ensure you are on the console (Session ID=0) of the server, please run the command "query session" from a Command Prompt. The ID=0 as showed in the image below (image2.png) confirms that you are on the console (Session ID=0).
Image2: "query session" command output
Please note that in Windows Server 2003, you can start the RDC client (Mstsc.exe) by using the /console or /admin switch to remotely connect to the physical console session on the server (also known as session ID=0). However, in Windows Server 2008 or Windows Server 2008 R2, the /console switch has been deprecated. In Windows Server 2008 and Windows Server 2008 R2, session 0 is a non-interactive session that is reserved for services.
For more information, please visit the following Microsoft article: http://support.microsoft.com/kb/947723