VIDEO: NetBackup Support Screencast Demo: Performing Individual Mailbox Item Restores Using MAPI for Exchange 2003 and Exchange 2007 Using NetBackup 6.5 and 7.0

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The video linked to is a part of the NetBackup Support Screencast Demo Video series.  It demonstrates Performing Individual Mailbox Item Restores Using MAPI for Exchange 2003 and Exchange 2007 Using NetBackup 6.5 and 7.0.
Welcome to the NetBackup Support Screencast Demo Video series.
These videos deliver how to demonstrations in a variety of NetBackup functions.
They assume fundamental NetBackup knowledge.
If you need basic NetBackup training, please go to where you will be able to find a listing of instructor-led classroom training as well as self-paced computer-based courses for NetBackup.
This video is Performing Individual Mailbox Item Restores Using MAPI for Exchange 2003 and Exchange 2007 Using NetBackup 6.5 and 7.0.
Please note that for this demonstration, we will be using a master/media server running NetBackup 7.0.1 on Windows 2003 R2 SP2 and an Exchange 2007 client running NetBackup 7.0.1 on Windows 2008 R2. The Exchange 2007 server is clustered and configured for CCR. We will also be using an Exchange 2007 user account, accessed via Outlook Web Access using Internet Explorer on the master/media server.
Although we will be restoring to an Exchange 2007 server using NetBackup 7.0.1 for this demonstration, the interface and configuration settings are the same for NetBackup 6.5. So the information presented here can be applied to a NetBackup 6.5 environment as well as a restore to Exchange 2003.
This demo has a prerequisite that the Exchange individual mailbox item backup already be configured. The configuration that was done when setting up the Exchange mailbox item backup will provide all of the needed components for an Exchange mailbox item restore.
This video does not apply to:
Exchange 2010
NetBackup versions prior to 6.5
We will start with the Exchange 2007 e-mail account. Here we can see the user has two contacts. We will delete one of those contacts now.
Now we will bring up the Backup, Archive, Restore (or BAR) GUI. We start by going to the File menu and click on Specify NetBackup Machines and Policy Type. In the resulting window, we set the source and the destination to be the Exchange 2007 cluster virtual host name. We also set the policy type to MS-Exchange-Server and then click OK on the Specify NetBackup Machines and Policy Type window.
Next, we click on the Select for Restore button. Initially, we see the backup images in a Timeline view which does not provide much information about each backup. It is recommended to go to the View menu and deselect the Show NetBackup History as a Timeline setting as we are doing here to get more information about each backup, including the specific backup policy and what dates the backups occurred on. To select multiple images for restore, we click on a backup image and then, holding down the <shift> key, we select the backup image up through which we want to restore.
Next, in the All Folders pane in the BAR GUI, we drill into Microsoft Exchange Mailboxes, then the user's mailbox. Once we drill down into the user's contacts, we select the contact that we had previously deleted.
With the mailbox item selected for restore, we click on the second icon down on the left-hand toolbar, which is Start Restore of Marked Files. This brings up the Restore Marked Files dialog. We see under the Microsoft Exchange tab, options to choose whether or not we will overwrite existing messages. We will leave the default option Do not restore the message selected. Since we are restoring back to the original mailbox we do not need to change any settings under the General tab, so we will click the Start Restore button. A message will appear indicating the restore has successfully initiated. We click Yes to see the View Status window.
In the Activity Monitor of the NetBackup administration console, we see the restore job has started. In the View Status window we see the job completed successfully. Looking in Activity Monitor, we also see the job with a blue man and a status 0. 
On a restore, any final status other than 0 should be considered an unsuccessful restore and the cause should be investigated and the restore retried.
We go back to the user mailbox in Outlook Web Access, and we can see the contact item we had previously deleted has now returned.
Length: 4:38

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