Retrieving files using Backup Exec Retrieve

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Retrieving files using Backup Exec Retrieve

When an end user has located a file to retrieve, simply clicking the name of the file opens the most recent backup. To view previous revisions of the file, the end user can click the View all versions link, and then open the desired version by clicking on it.

The process of retrieving directories or multiple files functions like a shopping cart. An end user can select the needed files from the relevant directories, and then use the interface to add those files to a list of items for retrieval. When all of the needed files have been selected, the end user simply "checks out" by clicking a button to retrieve the items. To accomplish the retrieval, a download manager program is downloaded to the end user's computer, which then retrieves each file.

There are two versions of the download manager program that are used to retrieve files. One requires the Microsoft .NET 2.0 framework, while the other one does not. The .NET 2.0 version provides a more seamless retrieve experience, and will be used when it is available on the end user's computer, but the system will use the non-.NET version when necessary.

To retrieve files using Backup Exec Retrieve

  1. From the Manage page, in the left pane under Services, click Retrieve Files and Folders.

    The Backup Exec Retrieve Web page is displayed.

    You can link to Backup Exec Retrieve in the Backup Exec System Recovery Manager console, and on the desktop of each managed Symantec Backup Exec System Recovery computer. The URL for this link is https://manager computer:8443/BERetrieve

  2. If the standard Windows security alert screens are displayed, click Yes or OK to continue.

  3. If a message is displayed with information about the security certificate, it is related to SSL. Click Continue to this website (not recommended).

  4. In Backup Exec Retrieve the logon screen, enter the user name, password, and domain (or computer name if in a workgroup), and then click Log on.

  5. In the Backup Exec Retrieve screen, select one of the following options to locate and specify the data that you want to retrieve:

    • The Search tab lets you search for the data by file name.

    • The Browse tab lets you browse the backup data.

    • The Recent Activity tab lets you select the data from files that were recently modified or deleted.

  6. To display the folders that have been backed up, click the computer name.

    Subsequent clicks on the folder name let you navigate deeper into subdirectories. At any level, you can use the check box to select that folder and subordinate folders and files.

  7. To view recently modified or deleted files, on the Recent Activity tab, do one of the following:

    • To view modified files, click Recently Modified.

    • To view deleted files, click Recently Deleted.

  8. To add the file to your list of data to be retrieved, select the file, and then click Add to Retrieve List.

  9. If necessary, add more files to the retrieve list by using the Browse tab and then locating the files. To add the files to the retrieve list, select the desired files, and then click Add to Retrieve List.

  10. To view a list of all of the files you selected, click the Retrieve List tab.

  11. On the Internet Explorer File Download screen, click Open (or Run) to download a small executable file (downloadmanager.exe) that restores the selected files.

  12. On the File Restore screen, select the default <user>\My Documents\Restored Files, or browse to the chosen restore location.

  13. To begin the file retrieval, click Next.

  14. Verify that the selected files were retrieved.

Terms of use for this information are found in Legal Notices.



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