SAP backup fails with status 6 ERR - bphdb exit status = 6 and ERR - Script exited with status = 1

SAP backup fails with status 6 ERR - bphdb exit status = 6 and ERR - Script exited with status = 1

Article: 100047111
Last Published: 2020-02-14
Ratings: 0 0
Product(s): Appliances, NetBackup

Problem

SAP backup fails with status 6      ERR - bphdb exit status = 6  and  ERR - Script exited with status = 1

Error Message

Job Details Text
---------------------------
- Info bphdb(pid=12991) Waiting for the child status       
- Error bpbrm(pid=4436) from client bslsydnbu01v: ERR - Script exited with status = 1 <the requested operation was partially successful>
- Error bpbrm(pid=4436) from client bslsydnbu01v: ERR - bphdb exit status = 6: the backup failed to back up the requested files
 

Cause

SAP DB had failure on a past backup attempt during the initial preparation of the backup and was not able to clear temporary files used for the database backup.

Solution

tail /usr/openv/netbackup/logs/bphdb/sap_stdout.*

ERR
-24927,ERR_TOOLCHK: external backup tool not found
The file '/sapdb/backint/backint.in' already exists.

 

First Action for error above
==================
cd  /sapdb/backint
ls backint*
backint.err
backint.in
backint.out

rm -rf backint.*       (3 files)

 


Re-run backup, but new error is shown.
tail /usr/openv/netbackup/logs/bphdb/sap_stdout.*

ERR -24925,ERR_PREPARE: preparation of backup operation failed Can not create pipe '/sapdb/backup/BL0/pipe_mem1'. (System error 17; File exists)

 

Second Action for error above
==================
rm -rf /sapdb/backup/BL0/pipe_mem1


Backup now successful
 
 

 

 

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