Aptare SLP Job Details Probe Fails on Solaris Centralized Collector

Aptare SLP Job Details Probe Fails on Solaris Centralized Collector

Article: 100046830
Last Published: 2019-12-12
Ratings: 0 1
Product(s): APTARE IT Analytics

Problem

SLP Job Details Probe Fails on Solaris Centralized Collector

Error Message

11 Dec 2019 10:25:19:963 ERROR 105296 pool-2-thread-2:SLPJobDetailsProbe:servername.fqdn.com NetBackup81Driver.getData_aroundBody0:88 - Caught an Exception while calling Driver method com.jcraft.jsch.JSchException: java.lang.NoClassDefFoundError: com/jcraft/jzlib/ZStream

Cause

APTARE is looking for JZLib jar file which is not present

Solution

Fix is added to Aptare 10.3 P7

**Manual Fix

On the Data Collector:

  1. Create the following directory: 

/opt/aptare/override/lib

  1. Download the latest JZLib jar to it:  https://repo1.maven.org/maven2/com/jcraft/jzlib/1.1.3/jzlib-1.1.3.jar
  1. Restart the Data Collector

/opt/aptare/mbs/bin/aptare_agent stop

/opt/aptare/mbs/bin/aptare_agent start

  1. See if the SLP Job Detail Probe completes.

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