How to clean uninstall NBU Plugin for VMware

Description

How to unregister and uninstall NBU Plugin. This can be required for operational issues, such as scenarios where the NBU Plugin was installed and not working, or was uninstalled and cannot be reinstalled.

Perform the following:

1. On the NetBackup master server, run the vwcp_manage command:

• Windows: install_path\NetBackup\bin\goodies\vwcp_manage.exe
• UNIX, Linux: /usr/openv/netbackup/bin/goodies/vwcp_manage

2. On the End User License Agreement screen, click Accept.
3. On the VMware vCenter Server Details dialog, select the vCenter from the pull-down list and enter the vCenter credentials. Click Validate.
4. On the Unregister dialog, click Unregister and confirm it.
5. On the Finish dialog, click Close.
6. On the vCenter server, stop the vSphere Web Client service:

• To use the command line, the name of the service is vsphere-client.
• To use the vSphere Web Client interface, the name of the service is VMware vSphere Web Client.
• For assistance with the command line or vSphere Web Client, see the VMware article "How to stop, start, or restart vCenter Server 6.x services (2109881)": https://kb.vmware.com/kb/2109881

7. Remove references to the plug-in, as follows:

a. On a vCenter appliance, remove the directories or files that the following find command returns:

• # find / | grep - i netbackup

b. On a Windows vCenter, remove from the following folders and their subfolders the files and folders that contain netbackup in their names:

• %programdata%\vmware
• %programfiles%\vmware

Note:
For a VMware Platform Services Controller (PSC) environment with multiple vCenters, you only need to uninstall the plug-in on the particular vCenter where the plug-in was installed. However, you should remove references to the plug-in from all of the vCenters that are managed by the PSC.

On the vCenter server, start the vSphere Web Client service.