Exchange GRT backups completing partially with error ' ERR - Unable to NFS mount the required file system '
Problem
The Exchange GRT backups completing partially.
Error Message
ERR - Unable to NFS mount the required file system
Cause
Name resolution.
Solution
The issue can be specific to 1 or more nodes
Logon to the Exchange node in question.
Make sure that the <install_path>\Veritas\Netbackup\bin> bpclntcmd -pn shows the correct output
If not, then update the hosts file on the Exchange and master server
OR
Update the DNS ( forward and reverse lookup zone ) entries of Master and Exchange server.
Run <install_path>\Veritas\Netbackup\bin> bpclntcmd -hn command against the media server used for the backup.
If this shows an incorrect IP address, then perform either of the following:
Create\update the hosts file entry on the client for the Media server with the correct IP Address.
OR
Update the DNS ( forward and reverse lookup zone ) entries for the Media server.
Clear the host cache on media server and the Exchange server using the following command:
<install_path>\Veritas\Netbackup\bin> bpclntcmd -clear_host_cache