StorageFileWatch errors "Not enough storage is available to complete this operation. (0x8007000e)"

StorageFileWatch errors "Not enough storage is available to complete this operation. (0x8007000e)"

Article: 100046327
Last Published: 2019-11-14
Ratings: 1 2
Product(s): Enterprise Vault

Problem

StorageFileWatch (SFW) errors "Not enough storage is available to complete this operation. (0x8007000e)" are generated while SFW is actively processing.

Error Message

There are three errors that occur:

Event ID: 6796 A COM exception has been raised. |Not enough storage is available to complete this operation.  (0x8007000e) |Internal reference |{CVaultStoreDB::GetSavesetProperties}

Event ID: 6592 Abnormal error occurred | |VaultId:   1936B9FCFB5AB5940829D92427C5D730F1110000evserver1 |Reference: {CStore::LocateSaveset:#609} Failed to get saveset properties from Vault Store database |

Event ID: 7119 Secured item verification failed for one or more SIS parts of a saveset.

Cause

If connectivity is lost to the Enterprise Vault (EV) databases while SFW is actively processing it will fail to reconnect and eventually generate the 6796, 6592, and 7119 errors.

Solution

Veritas has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.

This issue is currently under investigation by Veritas. Pending the outcome of the investigation, this issue may be resolved by way of a cumulative hotfix or service pack in the current or future versions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.Veritas.com .

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Applies to

EV 12.4.1, 12.4.2, 12.5

References

JIRA : CFT-2119

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