Hyper-V Redirected Restore of partial Virtual Machine completes successfully without restoring any data.

Hyper-V Redirected Restore of partial Virtual Machine completes successfully without restoring any data.

Article: 100046272
Last Published: 2019-09-12
Ratings: 0 0
Product(s): Backup Exec

Problem

Hyper-V Redirected Restore of partial Virtual Machine completes successfully without restoring any data.

Error Message

Redirected restore of a VHDX file from a Resilient Change Tracking (RCT) enabled backup completes successfully without restoring any data

Cause

This may occur if RCT option is enabled for backup.

Solution

Workaround:

  • Select the Entire Virtual Machine in the restore selections.
  • Then deselect other VHDX's leaving only the one selected that needs to be restored.

 

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

References

Etrack : 3980817

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