Problem:
Microsoft Teams Channel messages are not backed up
Error Message:
N/A.
Cause:
New API on Microsoft side that enables this has not been enabled yet for all customers.
Solution:
Veritas SaaS Backup supports the backup of Teams Channels conversations, but please note that this may not apply to all customers.
The reason is because Veritas SaaS Backup uses a new version of Microsoft Graph to fetch Channels data. As these APIs are extremely new, not all customers have this enabled by Microsoft and so this can cause issues with the backup.
We believe that Microsoft will soon be enabling these APIs for all tenants, and customers.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.