Alert for NetBackup 8.1.2: Unable to boot a restore of a Win2012 R2 Virtual Machine with MBR dynamic boot disk (with System Reserved partition)

Alert for NetBackup 8.1.2: Unable to boot a restore of a Win2012 R2 Virtual Machine with MBR dynamic boot disk (with System Reserved partition)

Article: 100045664
Last Published: 2019-06-04
Ratings: 0 0
Product(s): Appliances, NetBackup

Severity

Potential data loss

Description

A backup of a Win2012 R2 Virtual Machine completes with status 0, but will not boot upon restore.

This situation occurs if the following conditions are met:

  • NetBackup 8.1.2 is installed on the master server and the VMWare backup host (media server)
  • Using VMWare policy configured with Exclude Swap and Paging Files Optimization enabled
  • Backing up Windows guests on an ESX or VCenter server
  • Windows guests have dynamic boot disk

Veritas Technologies LLC has acknowledged the above-mentioned issue is present in NetBackup version 8.1.2. Veritas is committed to product quality and satisfied customers.  

Action Required

This issue is scheduled to be resolved in the following version:  
NetBackup 8.2

There is a NBU 8.1.2 EEB HotFix available.  Download and install this hotfix on the NetBackup 8.1.2 VMWare Backup Host (media server):  https://www.veritas.com/support/en_US/article.100045660

Note:  The phrase "media server" in this document also refers to master servers that function as media servers.

References

Etrack : 3976070

Was this content helpful?