Alert for NetBackup 8.1.2: Unable to boot a restore of a Win2012 R2 Virtual Machine with MBR dynamic boot disk (with System Reserved partition)
Potential data loss
A backup of a Win2012 R2 Virtual Machine completes with
status 0, but will not boot upon restore.
This situation occurs if the following conditions are met:
- NetBackup 8.1.2 is installed on the master server and the VMWare backup host (media server)
- Using VMWare policy configured with Exclude Swap and Paging Files Optimization enabled
- Backing up Windows guests on an ESX or VCenter server
- Windows guests have dynamic boot disk
Veritas Technologies LLC has acknowledged the above-mentioned issue is present in NetBackup version 8.1.2. Veritas is committed to product quality and satisfied customers.
The issue is resolved in the following version: NetBackup 8.2
There is a NBU 8.1.2 EEB HotFix available. Download and install this hotfix on the NetBackup 8.1.2 VMWare Backup Host (media server): UPD476514
Note: The phrase "media server" in this document also refers to master servers that function as media servers.
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