Problem
The CloudPoint WebUI login screen keeps spinning with:
Please wait while your CloudPoint console loads.
Cause
There are multiple reasons why this can occur, in most cases it could be the result of something in the browser cache causing the issue. It is also possible that one of the CloudPoint services/containers may not be fully running.
Solution
1. Verify the CloudPoint services are running:
# sudo docker ps -a
With the above you need to confirm that the STATUS column is showing Up time that is greater than 1 minute or similar to the other uptimes.
2. Open the Browser using incognito or private mode. It is possible you have some bad cached on the browser. Try clearing the browser cache also.
3. Make sure you logout of any previous browser sessions.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.