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Article: 100045042
Last Published: 2019-03-14
Ratings: 0 0
Product(s): Enterprise Vault
Problem
Archived items are being added to the saveset table with an IdDateTime in the 1700 and 1800s. This causes Expiry to expire items improperly when expiring by Mail Date and Not Archive Date.
Cause
This normally occurs when the messages are coming in from a 3rd party source and, for some unknown reason, the Delivery Dates on the message are formatted with years above 10000. This results in formatting the timestamp incorrectly to be used in the IDDateTime value in the saveset table and Date entry in the saveset.
Solution
This issue is fixed in EV 12.4.2, which is available in the Download Center, please go to support.veritas.com to obtain this update.
Related Downloads
References
JIRA : CFT-1806