Messages are added to the Saveset table with IdDateTime in the 17-1800s

Article: 100045042
Last Published: 2019-03-14
Ratings: 0 0
Product(s): Enterprise Vault

Problem

Archived items are being added to the saveset table with an IdDateTime in the 1700 and 1800s. This causes Expiry to expire items improperly when expiring by Mail Date and Not Archive Date.

Cause

This normally occurs when the messages are coming in from a 3rd party source and, for some unknown reason, the Delivery Dates on the message are formatted with years above 10000. This results in formatting the timestamp incorrectly to be used in the IDDateTime value in the saveset table and Date entry in the saveset.

Solution

This issue is fixed in EV 12.4.2, which is available in the Download Center, please go to support.veritas.com to obtain this update.

References

JIRA : CFT-1806

Was this content helpful?