Restore jobs fail with an error processing blocked items.

Article: 100044960
Last Published: 2019-03-05
Ratings: 0 0
Product(s): Backup Exec

Problem

All Restore jobs fail with an error processing blocked items.

This issue may occur after upgrading to Backup Exec 20.3 and above.

 

Error Message

V-79-57344-57437 - Restore failed while processing blocked items. Failed to read from the internal list of the blocked items.

0xe000e05d - Restore failed while processing blocked items. Failed to read from the internal list of the blocked items.
Final error category: Job Errors

 

Cause

This issue could be related to disabling Backup Exec's SSL Security features in a previous version and or feature pack of Backup Exec.

 

Solution

This issue is fixed in Backup Exec 21 and above. Steps to download the Backup Exec Licenses, Installation Files, Updates, Feature Pack, Service Pack, Hotfix and Patches within VEMS

 

References

Etrack : 3971237

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