Installation of Veritas System Recovery (VSR) on Windows 10 1809 fails with 'VProAuto.dll failed to register'.

Installation of Veritas System Recovery (VSR) on Windows 10 1809 fails with 'VProAuto.dll failed to register'.

Article: 100044634
Last Published: 2019-01-11
Ratings: 2 2
Product(s): System Recovery

Problem

Installation of Veritas System Recovery (VSR) version 18 on Windows 10 (version 1809) fails with the error shown below.

This affects machines that are configured with regional settings/locales that are included in the following list: https://msdn.microsoft.com/en-us/library/dn363603.aspx?f=255&MSPPError=-2147217396

Error Message

FATAL ERROR: Error 1904.Module C:\Program Files\Common Files\Veritas Shared\VProRecovery\VProAuto.dll failed to register. HRESULT -1073740791. Contact your support personnel.

Cause

Unknown at this point.

Solution

Customers experiencing this issue are encouraged to contact Veritas Technical Support (https://www.veritas.com/content/support/en_US/contact-us.html).

This article will be updated when a solution becomes available.

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