Problem
This error occurs when you run the following command:
Manage > FibreChannel > Configure portnum
Settings> FibreTransport SANClient Disable
Settings> FibreTransport SANClient Enable
Cause
The slots 5 and 6 are populated with FC HBA cards to support SAN Client FTMS service regarding to HBA configurations. The error message shows when there is no available FC HBA card on each of these two slots, or the FC HBA card is not supported for SAN Client FTMS service.
Solution
To solve this issue, ensure the FC HBA cards in slots 5 and 6 are supported for SAN Client FTMS service.
View the current configuration via the NetBackup Appliance Shell Menu Main_Menu > Manage > FibreChannel > Show
The command output provides the information about ports based on the slot number.
If your appliance does not include any of these cards, an authorized Veritas representative must install and configure an approved FC HBA card.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.