MSDP jobs on NetBackup appliances may stop if ShowDedupPassword command is run after enabling FIPS

MSDP jobs on NetBackup appliances may stop if ShowDedupPassword command is run after enabling FIPS

  • Article ID:100043318
  • Last Published:
  • Product(s):Appliances

Problem

MSDP jobs stop running after enabling the FIPS feature, followed by running the ShowDedupPassword command afterward.

This problem occurs only on NetBackup appliances with software version 3.1.1.

Error Message

No error message appears. The problem becomes apparent when backup jobs start failing.

Cause

Running the ShowDedupPassword command is causing an internal process within MSDP to crash, preventing MSDP jobs from running.

Solution

To resolve this issue and get MSDP jobs working again, disable the FIPS feature and then re-enable it.

Note: Do not run the ShowDedupPassword command after you enable FIPS.

 

This issue has been fixed in appliance software version 3.1.2.

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