During a Desktop and Laptop Option (DLO) Incremental backup of Lotus Notes NSF file a pop up error occurs.

Article: 100043287
Last Published: 2018-06-14
Ratings: 0 0
Product(s): Desktop Laptop Option

Problem

Desktop and Laptop Option (DLO) is unable to run incremental backups of Lotus Notes email.

The following Error Messages may occur:

"An error occurred in an IBM Notes application".

"The maximum number of memory segments that Notes can manage has been exceeded; the identifiers have been exhausted".

"It is not possible to load the work area file: desktop8.ndk.
The maximum number of memory segments that Notes can manage has been exceeded; the identifiers have been exhausted.
Do you want to delete the file and create a new work area?"

Cause

Currently there is an issue with the Notes API and DLO when incremental backups are selected as it does not support messages over 1MB in size.  

Solution

Turning off incremental backups of Notes files will still backup the NSF files and should not produce the error messages.

 

 

Applies to DLO 9.2

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