Exchange 2016 Non-English mailbox content shows incorrect encoding after granular restore.

Exchange 2016 Non-English mailbox content shows incorrect encoding after granular restore.

Article: 100042929
Last Published: 2018-05-04
Ratings: 0 0
Product(s): Backup Exec

Problem

In Exchange 2016, a restored email message may become unreadable if the mailbox language is Non-English. Some messages are restored without any issues.

Error Message

Backup and restore completes successfully, but some restored email messages shows corrupted/garbled characters.

 

Cause

Under Investigation.

Solution

 

A hotfix is now available for this issue in the current version of the product mentioned in this article. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue.

Backup Exec 20 Revision 1188 Hotfix (100042935)

References

Etrack : 3946128

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