Unable to edit or create backup jobs targeted to Deduplication storage after upgrading to Backup Exec 20.1.

Unable to edit or create backup jobs targeted to Deduplication storage after upgrading to Backup Exec 20.1.

Article: 100042776
Last Published: 2018-04-20
Ratings: 0 1
Product(s): Backup Exec

Problem

Unable to edit or create backup jobs targeted to Deduplication or OST storage after upgrading to Backup Exec 20.1.

Error Message

 

Server Application Error
index (zero based) must be greater than or equal to zero and less than the size of the argument list

Image

 

Cause

Remote Agent servers that are configured for client-side deduplication are not accessible or offline.

 

Solution

A hotfix is now available for this issue in the current version of the product mentioned in this article. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue.

Backup Exec 20 Revision 1188 Hotfix (100042935)

 

 

References

Etrack : 3944980.

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