Enterprise Vault.cloud migration to Azure Cloud important information

  • Article ID:100042211
  • Last Published:
  • Product(s):Enterprise Vault.cloud

Severity

Platform Migration

 

Description

*** Important: You may need to make configuration changes to Enterprise Vault.cloud to avoid service interruption. Details follow below. ***

We appreciate your continued business. In April 2017, we notified you of Veritas' plans to adopt Microsoft Azure as the new infrastructure platform for Enterprise Vault.cloud. This is merely a change of hosting providers and will help us accelerate delivery of innovative features.

The project remains on track - and the migration of your instance to Azure will happen in mid-March. The migration timelines below are based on your data center location and will take place during planned maintenance windows:

  • Asia, Pacific and Japan: March 10, 2018
  • Europe, Middle East, Africa and Americas: (Date to be published March 19, 2018 )

 

Action Required

Please read this article for detailed instructions regarding the upcoming migration.

Critical alerts:

  • If you are currently restricting journaling to specific IP addresses, you need to add new IP addresses according to the instructions in this article.
  • If you whitelist IP addresses for Mail Continuity, Personal Archive restores, Personal Archive webmail, Folder Sync and/or CloudLink, please take the actions outlined in this article.

Please review the updated Frequently Asked Questions (FAQ) document, as it includes answers to the most commonly asked data migration questions.

 

Was this content helpful?

Get Support