Restores of backups created with early version of Backup Exec run excessively slow

Restores of backups created with early version of Backup Exec run excessively slow

Article: 100033215
Last Published: 2016-11-02
Ratings: 0 2
Product(s): Backup Exec


Performing the restore of data backed up with older versions of Backup Exec (Version 2010 R1 and prior) may take an excessively long time before data begins to flow from the backup media.


A cataloging change between older versions of Backup Exec and newer ones can cause the restore operation to turn off the setting for fast access of data.  When this fast access setting is turned off, instead of quickly moving to the location on media for data to restore, the media will be scanned file by file until the restore data is located causing a significant slowdown in .


This issue is resolved in Backup Exec 16 or later versions.

To resolve this issue and receive the new Backup Exec improvements please upgrade to the  current version of Backup Exec .
Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in earlier versions listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Veritas Sales, please see


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