Enterprise Vault for Sharepoint: Items from custom SharePoint libraries are not being archived

Problem

Enterprise Vault SharePoint Archiving task is ignoring libraries created using custom templates.

Error Message

[2356] (EvSharePointArchiveTask) <2560> EV-H {SHAREPOINTWALKER.EN_US} Ignoring library with template type 5001: Public Zone

The aforementioned Library with template type 5001 has been ignored

With Enterprise Vault 12.3.2 and above an ignored library type is logged in the SharePoint Archiving report file.

Solution

Add the desired template type (such as 5001) into the IncludedListTemplates entry within the   <SharePointTaskSettings> section as follows:

1. On the Enterprise Vault Server open the Enterprise Vault installation folder (normally C:\Program Files (x86)\Enterprise Vault).
 
2. Locate the file EvSharePointArchiveTask.exe.config file.

Note: If it does not exist, create it by copying and renaming the Example EvSharePointArchiveTask.exe.config file.
 
3. Open EvSharePointArchiveTask.exe.config in Notepad.
 
4. Locate the   <SharePointTaskSettings> section and modify the IncludedListTemplates entry as follows:

<add key=”IncludedListTemplates” value = “<id1>,<id2>,<id3>”/>
 
5. Save and close the file.

6. Restart the Enterprise Vault SharePoint Archiving task.