Vault fails with error 114 (unimplemented error code)

Article: 100020256
Last Published: 2020-04-01
Ratings: 1 3
Product(s): NetBackup

Problem

Vault fails with error 114 (unimplemented error code) when it reaches the Duplication step of the Vault process.

Error Message

10/02/200915:00:42 - begin Duplicating
10/02/200915:00:43 - started process bpbrm (5180)
10/02/200915:00:43 - end writing
Status 3221225477
10/02/200915:00:53 - end Duplicating; elapsed time: 00:00:11
10/02/200915:00:53 - begin Vault , Stop On Error
Status 0
10/02/200915:00:53 - end Vault , Stop On Error; elapsed time:00:00:00
10/02/200915:00:53 - begin Vault , End Notify Script
Status 26
10/02/200915:00:54 - end Vault , End Notify Script; elapsed time:00:00:01
Status 114
10/02/200915:00:54 - end Vault , Execute Script; elapsed time:00:00:32
unimplemented error code(114)

Cause

Troubleshooting:

A verbose detail.log, (from the install_path\Veritas\NetBackup\vault\sessions\<vault_name>\sidXXX directory, shows that Vault was trying to load the disk storage units when the failure occurred:

14:43:25.470[544.7824] <2> vltrun@DoDuplicate^754: Starting Duplication Rulescollection
14:43:25.470[544.7824] <4> vltrun@CollectDuplicationRules^754: Adding DupRule forMS=uk05
14:43:25.470[544.7824] <4> vltrun@DoDuplicate^754: Collected: 1 DuplicationRules
14:43:25.579[544.7824] <2> vltrun@DupValidationManager::CollectTargetDSUInfo^754:Added DiskSTU ---<UK01,C:\TestDSU>=><TestSourceDisk>
14:43:25.579[544.7824] <2> vltrun@DupValidationManager::CollectTargetDSUInfo^754:Added DiskSTU ---<UK01,c:\TestTargetDisk>=><TestTargetDisk>

Cause:
Upon further investigation of the other storage units, it appears that one of the storage units was not correctly configured. The disk path was missing:

Label:                WIN-3
Storage Unit Type:    Disk
Storage Unit Subtype: Basic
Host Connection:      uk03
Concurrent Jobs:      10
On Demand Only:       yes
Max MPX:              1
Density:              ?
Max Fragment Size:    524288 MB
Stagedata:           no
Block Sharing:        no
High Water Mark:      98
Low Water Mark:       80
Ok On Root:           no

Solution

Add a path to the disk storage unit and Vault should be able to load all the disk storage units, and proceed to run as normal.

To change the storage unit settings:

  1. In the NetBackup Administration Console, select NetBackup Management > Storage > Storage Units.
  2. In the right pane, double-click the storage unit you want to change.

    To select multiple storage units, hold down the Control or Shift key.

  3. Complete the fields on the Change Storage Unit dialog box.

Veritas suggests that changes be made only during periods when no backup activity is expected for the policies that use the affected storage units.

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