Moving files between folders on the same drive during an archive of that drive may result in a backup not containing all archived files.

  • Modified Date:
  • Article ID:000127270

Severity

Data Loss

Description

During an archive, if files are moved from one directory on a drive to another while the backup is running - for example, moved from C:\folder1 to C:\example2 - the moved files may not have been backed up, yet would still be deleted upon completion of the archive.

This can happen when moving a file within the same drive because its creation- or modification-time will not be changed.

This issue affects all currently supported versions of NetBackup.

This issue affects Windows clients ONLY.

Action Required

If performing archives of Windows clients where this type of behavior may occur, please contact Veritas technical support, referencing this document and Etrack 3916118 to determine Emergency Engineering Binary (EEB) availability.

Resolution:
Veritas Technologies LLC has acknowledged that the above-mentioned issue (Etrack 3916120) is present in the current versions listed under the Products section of this article.  Veritas Technologies LLC is committed to product quality and satisfied customers.

This issue is currently scheduled to be addressed in the next release of NetBackup.  Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Use the Subscribe to this Article link to sign up for email notification when this document is updated.

Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Veritas' plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

When the next release of NetBackup is available, please access the following link for download and README information:
 https://www.veritas.com/content/support/en_US/65050.html

Workaround:
Do not move files during archives of the drive on which they reside.

Terms of use for this information are found in Legal Notices.

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