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Article: 100033005
Last Published: 2016-09-21
Ratings: 0 2
Product(s): Data Insight
Problem
A Data Insight user is unable to log in to a console, even if the correct credentials are used on the login page.Error Message
Error excerpt:
Error occurred during login. Contact Administrator.
The following message may be found in the Webserver0.0.log:
WARNING: #{49} [LoginServiceImpl.login] [Internal Error] Login request failed for [username]@[domain]
WARNING: #{49} [LoginServiceImpl.login] Internal error during login
com.symc.matrix.core.QueryException:java.io.IOException: Error executing http method; code: 301
WARNING: #{49} [LoginServiceImpl.login] Internal error during login
com.symc.matrix.core.QueryException:java.io.IOException: Error executing http method; code: 301
The following error may be found in the dscli0.0 log:
[DSUtility.logDlog] Cannot read configured domains from DI config service
Cause
The DataInsightConfig service is not started.Solution
Start the DataInsightConfig service and attempt to log into the console. The login should be successful once this service is started.Was this content helpful?
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