File backup failed with error code 13 when OS had unmounted NFS volume.

Article: 100030838
Last Published: 2015-10-15
Ratings: 0 0
Product(s): NetBackup

Problem

When ran "ALL_LOCAL_DRIVE" backup for an AIX client, it failed with:

Error bpbrm socket read failed: errno = 119 - System call timed out

Info bpbkar done. status: 13 : failed read failed.

       

Error Message

Error bpbrm socket read failed: errno = 119 - System call timed out

Info bpbkar done. status: 13 : failed read failed.

Cause

This server worked as NFS server, but it had a volume with NFS mount issue. Some OS commands, like "df -k", hang, couldn't be finished in a long time.

Solution

Customer resolved this NFS issue, and then the backup job worked finely.


Applies To

AIX 5.3

NetBackup 7.1

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